MAGIC OF COLLECTIVE EFFORT AND POWER OF S.M.S.

COLLECTIVE FULFILLMENT MOMENT: SARC, JABALPUR

BY SHRI  A.K. TIWARI, C.M., SARC, JABALPUR

CITIZEN SBI : INTERVENTION II :  19 - 24 JULY 2010  

STATE BANK LEARNING CENTRE, JABALPUR

 I am working as Chief Manager in SARC, Jabalpur.  My AGM Shri Ganeshan had a vision that the NUMERO UNO NPA account at the SARC should be resolved through team effort.  He shared his vision made a team of three members, C.M., C.C.O. and AGM himself.  We went to Vaidhan (Singrauli) where our biggest NPA unit “Bulk Explosives” is situated having an NPA of Rs. 32.00 lacs.  The loan was sanction by Commercial Branch, Jabalpur.  The account was NPA since 2006.  SARC initiated SARFAESI action, tried to auction the account’s mortgaged property at Vaidhan but failed.  DRT, DRAT (Delhi, BIFR(Delhi) cases were pending and no solution was on sight.

While inspection we found that there was a big blast near Bulk Explosive in the year 2009 in which which the Unit was completely destroyed and most of the equipment became scrap metal and since then the Unit remained closed.  Value of security was insufficient for the outstanding amount.  After inspection on 30^th April we just sent SMS to three directors that “YOUR ACCOUNT IS ELIGIBLE FOR SME OTS SCHEME – PLEASE CONTACT ON PHONE OR IN PERSON”.  After three days a phone call was received from Delhi that they were ready for compromise and application with application money Rs. 1.05 lacs was received.

Our team processed SME OTS 2010 proposal, Rs. 18.00 lacs was payable against an outstanding of Rs. 32.00 lacs.  The proposal was sent to SAMB, Bhopal for sanction.  But the proposal was declined by SAMB, Bhopal for the reason that as the unit “Bulk Explosive” was amalgamated into Bharat Explosive in the 2006, hence it is merged into a C&I Unit and does not fall within SME segment. 

The team was discouraged and disheartened but our AGM kept his faith & nerve and asked us to return the cheque of Rs. 1.05 lacs with a genuine letter of apology with a request that if they are interested we are ready to accept direct compromise proposal.  After one week we got the information that the delegation from Bulk Explosive, Head Office, Delhi would like to visit in person.  On the third day Miss Vasudh Verma came as the Unit’s delegate to SARC, Jabalpur.  An intense session of negotiation between SARC and the delegates went on for nearly 4.0 hours and positive result came as an offer of compromise of Rs. 22.00 lacs.   Agreement was reached for a down payment of Rs. 10.00 lacs and remaining amount in 12 monthly instalments of Rs. 1.84 lacs each with interest of 1% below PLR.  The proposal was approved by CCII Bhopal and Rs. 10.00 lac credited in the account on 30^th June 2010.

We succeeded in our Vision only due to collective action and a SMS. The team after this success is in top spirit and the process and result gave us a lot of satisfaction and joy.

P.S.  We are doing something about the present No.1 account– but, that is another story!!.