ACCEPTING THE CHALLENGE

Sonapur i.e.11111th branch of our Bank was opened by Honourable Minister Shri P. Chidambaram along with our Chairman Shri O.P. Bhatt on 02.01.2009. The CGM of the Circle gave a target of 10000 accounts opening on the opening day. An ATM was also opened on the same day in the Branch premises. The branch is now functioning with limited staff i.e.2 Officers, 2 Assistants,2 Messengers and 1 Guard.

After a lapse of one 1 year, the branch was for due Central Office Inspection.
Many areas were not updated from Inspection point of view. I arranged for a meeting with the staff members to take their suggestions and also assigned additional works for me. All the staff members accepted the additional repsonsibility for clearing / updating the balance work. All of us at the branch had some apprehension to face the Inspection as we were facing the Inspection for the first time because the expactations of the Controllers were very high.

We all worked as a team and completed the tasks to the best of our abilities. One fine morning on 06.01.2010, a gentleman entered the Branch at 9.45 a.m. and introduced himself as an Inspector. He was happy with our branch performance and rated the branch as "Well Controlled" with 905 marks. All of us enjoyed the moment and expressed happiness on the rating of the Branch.

D. Borah
Branch Manager
SBI Sonapur (N.E. Circle)